{"id":23776,"date":"2026-06-11T11:29:52","date_gmt":"2026-06-11T11:29:52","guid":{"rendered":"https:\/\/host3.dynamicblend.co.uk\/test\/?page_id=23776"},"modified":"2026-06-11T11:31:51","modified_gmt":"2026-06-11T11:31:51","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/tanoush.com\/?page_id=23776","title":{"rendered":"Shipping policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"23776\" class=\"elementor elementor-23776\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3844e32 e-flex e-con-boxed e-con e-parent\" data-id=\"3844e32\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-619d3c6 elementor-widget elementor-widget-html\" data-id=\"619d3c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Cormorant+Garamond:ital,wght@0,400;0,500;0,600;0,700;1,400;1,500;1,600&family=Inter:wght@300;400;500;600;700&display=swap\" rel=\"stylesheet\">\r\n\r\n<style>\r\n  :root {\r\n    --bg: #faf8f5;\r\n    --dark: #1a1a1a;\r\n    --accent: #8b5e3c;\r\n    --text: #2d2d2d;\r\n    --text-light: #6b6b6b;\r\n    --white: #ffffff;\r\n    --border: rgba(0,0,0,0.08);\r\n    --shadow-sm: 0 2px 15px rgba(0,0,0,0.03);\r\n    --shadow-md: 0 8px 30px rgba(0,0,0,0.06);\r\n  }\r\n\r\n  * { margin: 0; padding: 0; box-sizing: border-box; }\r\n\r\n  html { overflow-x: hidden !important; }\r\n  body { overflow-x: hidden !important; max-width: 100vw !important; background: var(--bg); }\r\n  .elementor-widget-html, .elementor-widget-container, .elementor-widget-wrap,\r\n  .elementor-element, .elementor-section, .elementor-container, .elementor-column, .elementor-row {\r\n    overflow: visible !important;\r\n  }\r\n\r\n  .sp-wrapper {\r\n    width: 100vw !important; max-width: 100vw !important;\r\n    margin-left: calc(-50vw + 50%) !important; margin-right: calc(-50vw + 50%) !important;\r\n  }\r\n\r\n  .sp-section {\r\n    background: var(--bg);\r\n    padding: 100px 0;\r\n    font-family: 'Inter', sans-serif;\r\n  }\r\n\r\n  .sp-container {\r\n    max-width: 850px;\r\n    margin: 0 auto;\r\n    padding: 0 30px;\r\n  }\r\n\r\n  \/* Header *\/\r\n  .sp-header {\r\n    text-align: center;\r\n    margin-bottom: 60px;\r\n  }\r\n  .sp-header .sp-header-icon {\r\n    width: 64px;\r\n    height: 64px;\r\n    margin: 0 auto 20px;\r\n    background: var(--white);\r\n    border: 1px solid var(--border);\r\n    border-radius: 50%;\r\n    display: flex;\r\n    align-items: center;\r\n    justify-content: center;\r\n    box-shadow: var(--shadow-sm);\r\n  }\r\n  .sp-header .sp-header-icon svg {\r\n    width: 30px;\r\n    height: 30px;\r\n    color: var(--accent);\r\n    stroke-width: 1.5;\r\n  }\r\n  .sp-header h1 {\r\n    font-family: 'Cormorant Garamond', serif;\r\n    font-size: clamp(36px, 5vw, 60px);\r\n    font-weight: 600;\r\n    color: var(--dark);\r\n    letter-spacing: -0.02em;\r\n    margin-bottom: 10px;\r\n  }\r\n  .sp-header p {\r\n    color: var(--text-light);\r\n    font-size: 15px;\r\n    max-width: 500px;\r\n    margin: 0 auto;\r\n    line-height: 1.6;\r\n  }\r\n\r\n  \/* Content Card *\/\r\n  .sp-content {\r\n    background: var(--white);\r\n    border: 1px solid var(--border);\r\n    border-radius: 16px;\r\n    padding: 50px 50px 40px;\r\n    box-shadow: var(--shadow-sm);\r\n  }\r\n\r\n  \/* Section blocks *\/\r\n  .sp-block {\r\n    margin-bottom: 36px;\r\n    padding-bottom: 36px;\r\n    border-bottom: 1px solid var(--border);\r\n  }\r\n  .sp-block:last-child {\r\n    margin-bottom: 0;\r\n    padding-bottom: 0;\r\n    border-bottom: none;\r\n  }\r\n\r\n  .sp-block-header {\r\n    display: flex;\r\n    align-items: flex-start;\r\n    gap: 14px;\r\n    margin-bottom: 12px;\r\n  }\r\n  .sp-block-icon {\r\n    width: 44px;\r\n    height: 44px;\r\n    border-radius: 12px;\r\n    background: #fdf8f4;\r\n    border: 1px solid rgba(139,94,60,0.12);\r\n    display: flex;\r\n    align-items: center;\r\n    justify-content: center;\r\n    flex-shrink: 0;\r\n  }\r\n  .sp-block-icon svg {\r\n    width: 20px;\r\n    height: 20px;\r\n    color: var(--accent);\r\n    stroke-width: 1.5;\r\n  }\r\n  .sp-block h3 {\r\n    font-family: 'Cormorant Garamond', serif;\r\n    font-size: 24px;\r\n    font-weight: 600;\r\n    color: var(--dark);\r\n    line-height: 1.3;\r\n  }\r\n\r\n  .sp-block p {\r\n    font-size: 14.5px;\r\n    line-height: 1.8;\r\n    color: var(--text-light);\r\n    margin-bottom: 8px;\r\n    padding-left: 58px;\r\n  }\r\n  .sp-block p:last-child { margin-bottom: 0; }\r\n\r\n  .sp-block ul {\r\n    list-style: none;\r\n    padding: 0 0 0 58px;\r\n    margin: 10px 0 0;\r\n  }\r\n  .sp-block ul li {\r\n    font-size: 14.5px;\r\n    line-height: 1.8;\r\n    color: var(--text-light);\r\n    padding-left: 20px;\r\n    position: relative;\r\n    margin-bottom: 4px;\r\n  }\r\n  .sp-block ul li::before {\r\n    content: '';\r\n    position: absolute;\r\n    left: 0;\r\n    top: 11px;\r\n    width: 6px;\r\n    height: 6px;\r\n    border-radius: 50%;\r\n    background: var(--accent);\r\n    opacity: 0.5;\r\n  }\r\n\r\n  \/* Highlight box *\/\r\n  .sp-highlight {\r\n    background: #fdf8f4;\r\n    border: 1px solid rgba(139,94,60,0.15);\r\n    border-radius: 12px;\r\n    padding: 20px 24px;\r\n    margin: 12px 0 0 58px;\r\n    display: flex;\r\n    align-items: flex-start;\r\n    gap: 10px;\r\n  }\r\n  .sp-highlight svg {\r\n    width: 18px;\r\n    height: 18px;\r\n    color: var(--accent);\r\n    flex-shrink: 0;\r\n    margin-top: 2px;\r\n  }\r\n  .sp-highlight p {\r\n    color: var(--dark);\r\n    font-weight: 500;\r\n    margin: 0;\r\n    padding: 0;\r\n  }\r\n\r\n  \/* Note box *\/\r\n  .sp-note {\r\n    display: flex;\r\n    align-items: flex-start;\r\n    gap: 10px;\r\n    background: #fdf8f4;\r\n    border-radius: 10px;\r\n    padding: 16px 20px;\r\n    margin: 10px 0 0 58px;\r\n  }\r\n  .sp-note svg {\r\n    width: 18px;\r\n    height: 18px;\r\n    color: #e8a838;\r\n    flex-shrink: 0;\r\n    margin-top: 1px;\r\n  }\r\n  .sp-note p { margin: 0; font-size: 13.5px; padding: 0; }\r\n\r\n  \/* Contact Section *\/\r\n  .sp-contact {\r\n    text-align: center;\r\n    margin-top: 50px;\r\n    padding-top: 40px;\r\n    border-top: 1px solid var(--border);\r\n  }\r\n  .sp-contact h3 {\r\n    font-family: 'Cormorant Garamond', serif;\r\n    font-size: 28px;\r\n    font-weight: 600;\r\n    color: var(--dark);\r\n    margin-bottom: 8px;\r\n  }\r\n  .sp-contact > p {\r\n    color: var(--text-light);\r\n    font-size: 14px;\r\n    margin-bottom: 20px;\r\n  }\r\n\r\n  .sp-contact-links {\r\n    display: flex;\r\n    justify-content: center;\r\n    gap: 16px;\r\n    flex-wrap: wrap;\r\n  }\r\n  .sp-contact-link {\r\n    display: inline-flex;\r\n    align-items: center;\r\n    gap: 10px;\r\n    font-family: 'Inter', sans-serif;\r\n    font-size: 14px;\r\n    font-weight: 500;\r\n    color: var(--accent);\r\n    text-decoration: none;\r\n    padding: 14px 28px;\r\n    border: 1px solid rgba(139,94,60,0.25);\r\n    border-radius: 50px;\r\n    transition: all 0.3s ease;\r\n    background: var(--white);\r\n  }\r\n  .sp-contact-link svg {\r\n    width: 16px;\r\n    height: 16px;\r\n  }\r\n  .sp-contact-link:hover {\r\n    background: var(--accent);\r\n    color: #fff;\r\n    border-color: var(--accent);\r\n    transform: translateY(-2px);\r\n    box-shadow: 0 10px 25px rgba(139,94,60,0.25);\r\n  }\r\n  .sp-contact-link:hover svg {\r\n    color: #fff;\r\n  }\r\n\r\n  @media (max-width: 768px) {\r\n    .sp-section { padding: 60px 0; }\r\n    .sp-container { padding: 0 20px; }\r\n    .sp-content { padding: 30px 24px 28px; }\r\n    .sp-header { margin-bottom: 40px; }\r\n    .sp-block { margin-bottom: 28px; padding-bottom: 28px; }\r\n    .sp-block h3 { font-size: 20px; }\r\n    .sp-block p, .sp-block ul li { font-size: 13.5px; padding-left: 0; }\r\n    .sp-block ul { padding-left: 0; }\r\n    .sp-highlight { margin-left: 0; }\r\n    .sp-note { margin-left: 0; }\r\n    .sp-block-header { gap: 10px; }\r\n    .sp-block-icon { width: 38px; height: 38px; }\r\n    .sp-block-icon svg { width: 17px; height: 17px; }\r\n    .sp-contact h3 { font-size: 24px; }\r\n    .sp-contact-link { font-size: 13px; padding: 12px 22px; }\r\n  }\r\n<\/style>\r\n\r\n<div class=\"sp-wrapper\">\r\n  <div class=\"sp-section\">\r\n\r\n    <div class=\"sp-container\">\r\n\r\n      <!-- Header -->\r\n      <div class=\"sp-header\">\r\n     \r\n          \r\n        <\/div>\r\n        <h1>Shipping Policy<\/h1>\r\n        <p>Everything you need to know about order processing, delivery, and tracking.<\/p>\r\n      <\/div>\r\n\r\n      <!-- Content -->\r\n      <div class=\"sp-content\">\r\n\r\n        <!-- Order Processing -->\r\n        <div class=\"sp-block\">\r\n          <div class=\"sp-block-header\">\r\n            <div class=\"sp-block-icon\">\r\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\r\n                <circle cx=\"12\" cy=\"12\" r=\"10\"\/>\r\n                <polyline points=\"12 6 12 12 16 14\"\/>\r\n              <\/svg>\r\n            <\/div>\r\n            <h3>Order Processing<\/h3>\r\n          <\/div>\r\n          <p>All orders are processed within <strong>1-2 business days<\/strong> after confirmation. You will receive a confirmation message once your order has been dispatched.<\/p>\r\n        <\/div>\r\n\r\n        <!-- Delivery Time -->\r\n        <div class=\"sp-block\">\r\n          <div class=\"sp-block-header\">\r\n            <div class=\"sp-block-icon\">\r\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\r\n                <rect x=\"1\" y=\"3\" width=\"15\" height=\"13\"\/>\r\n                <polygon points=\"16 8 20 8 23 11 23 16 16 16 16 8\"\/>\r\n                <circle cx=\"5.5\" cy=\"18.5\" r=\"2.5\"\/>\r\n                <circle cx=\"18.5\" cy=\"18.5\" r=\"2.5\"\/>\r\n              <\/svg>\r\n            <\/div>\r\n            <h3>Delivery Time<\/h3>\r\n          <\/div>\r\n          <p>We deliver across Pakistan through trusted third-party courier services. Standard delivery time is <strong>3-7 business days<\/strong>, depending on your location.<\/p>\r\n        <\/div>\r\n\r\n        <!-- Shipping Charges -->\r\n        <div class=\"sp-block\">\r\n          <div class=\"sp-block-header\">\r\n            <div class=\"sp-block-icon\">\r\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\r\n                <line x1=\"12\" y1=\"1\" x2=\"12\" y2=\"23\"\/>\r\n                <path d=\"M17 5H9.5a3.5 3.5 0 0 0 0 7h5a3.5 3.5 0 0 1 0 7H6\"\/>\r\n              <\/svg>\r\n            <\/div>\r\n            <h3>Shipping Charges<\/h3>\r\n          <\/div>\r\n          <p>Shipping charges (if any) will be shown at checkout. From time to time, we may offer <strong>free shipping<\/strong> promotions.<\/p>\r\n        <\/div>\r\n\r\n        <!-- COD -->\r\n        <div class=\"sp-block\">\r\n          <div class=\"sp-block-header\">\r\n            <div class=\"sp-block-icon\">\r\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\r\n                <rect x=\"2\" y=\"5\" width=\"20\" height=\"14\" rx=\"2\"\/>\r\n                <line x1=\"2\" y1=\"10\" x2=\"22\" y2=\"10\"\/>\r\n              <\/svg>\r\n            <\/div>\r\n            <h3>Cash on Delivery (COD)<\/h3>\r\n          <\/div>\r\n          <p>We currently only offer <strong>Cash on Delivery (COD)<\/strong> as our payment method.<\/p>\r\n          <div class=\"sp-note\">\r\n            <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\r\n              <path d=\"M10.29 3.86L1.82 18a2 2 0 0 0 1.71 3h16.94a2 2 0 0 0 1.71-3L13.71 3.86a2 2 0 0 0-3.42 0z\"\/>\r\n              <line x1=\"12\" y1=\"9\" x2=\"12\" y2=\"13\"\/>\r\n              <line x1=\"12\" y1=\"17\" x2=\"12.01\" y2=\"17\"\/>\r\n            <\/svg>\r\n            <p>Please ensure you have the correct amount available at the time of delivery.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n\r\n        <!-- Delays -->\r\n        <div class=\"sp-block\">\r\n          <div class=\"sp-block-header\">\r\n            <div class=\"sp-block-icon\">\r\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\r\n                <circle cx=\"12\" cy=\"12\" r=\"10\"\/>\r\n                <polyline points=\"12 6 12 12 16 14\"\/>\r\n              <\/svg>\r\n            <\/div>\r\n            <h3>Delays<\/h3>\r\n          <\/div>\r\n          <p>While we strive to deliver your order on time, delays may occur due to:<\/p>\r\n          <ul>\r\n            <li>Courier service issues<\/li>\r\n            <li>Weather conditions<\/li>\r\n            <li>Unforeseen circumstances<\/li>\r\n          <\/ul>\r\n          <p style=\"margin-top:8px;\">Tanoush is <strong>not responsible<\/strong> for delays outside our control.<\/p>\r\n        <\/div>\r\n\r\n        <!-- Order Tracking -->\r\n        <div class=\"sp-block\">\r\n          <div class=\"sp-block-header\">\r\n            <div class=\"sp-block-icon\">\r\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\r\n                <path d=\"M21 10c0 7-9 13-9 13s-9-6-9-13a9 9 0 0 1 18 0z\"\/>\r\n                <circle cx=\"12\" cy=\"10\" r=\"3\"\/>\r\n              <\/svg>\r\n            <\/div>\r\n            <h3>Order Tracking<\/h3>\r\n          <\/div>\r\n          <p>Once your order has been shipped, you may receive a tracking number via <strong>SMS, WhatsApp, or email<\/strong> (if applicable).<\/p>\r\n        <\/div>\r\n\r\n        <!-- Incorrect Address -->\r\n        <div class=\"sp-block\">\r\n          <div class=\"sp-block-header\">\r\n            <div class=\"sp-block-icon\">\r\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\r\n                <path d=\"M3 9l9-7 9 7v11a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2z\"\/>\r\n                <polyline points=\"9 22 9 12 15 12 15 22\"\/>\r\n              <\/svg>\r\n            <\/div>\r\n            <h3>Incorrect Address \/ Failed Delivery<\/h3>\r\n          <\/div>\r\n          <p>Please make sure to provide accurate delivery details. In case of a mistake, you can contact us to make the correction <strong>within 12 hours<\/strong> of the order.<\/p>\r\n          <div class=\"sp-highlight\">\r\n            <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\r\n              <circle cx=\"12\" cy=\"12\" r=\"10\"\/>\r\n              <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"12\"\/>\r\n              <line x1=\"12\" y1=\"16\" x2=\"12.01\" y2=\"16\"\/>\r\n            <\/svg>\r\n            <p>Orders with incorrect information or failed delivery attempts may be returned to us, and additional shipping charges may apply for re-delivery.<\/p>\r\n          <\/div>\r\n        <\/div>\r\n\r\n      <\/div>\r\n\r\n      <!-- Contact -->\r\n      <div class=\"sp-contact\">\r\n        <h3>Contact Us<\/h3>\r\n        <p>For questions about your order or shipping, please reach out:<\/p>\r\n\r\n        <div class=\"sp-contact-links\">\r\n          <a href=\"mailto:contact@tanoush.com\" class=\"sp-contact-link\">\r\n            <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\r\n              <path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"\/>\r\n              <polyline points=\"22,6 12,13 2,6\"\/>\r\n            <\/svg>\r\n            contact@tanoush.com\r\n          <\/a>\r\n          <a href=\"tel:+923307970970\" class=\"sp-contact-link\">\r\n            <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\r\n              <path d=\"M22 16.92v3a2 2 0 0 1-2.18 2 19.79 19.79 0 0 1-8.63-3.07A19.5 19.5 0 0 1 4.15 11.9 19.79 19.79 0 0 1 1.08 3.28a2 2 0 0 1 1.99-2.18h3a2 2 0 0 1 2 1.72c.127.96.361 1.903.7 2.81a2 2 0 0 1-.45 2.11L7.09 8.91a16 16 0 0 0 6 6l1.27-1.27a2 2 0 0 1 2.11-.45c.907.339 1.85.573 2.81.7A2 2 0 0 1 22 16.92z\"\/>\r\n            <\/svg>\r\n            +92 330 7970970\r\n          <\/a>\r\n        <\/div>\r\n      <\/div>\r\n\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Shipping Policy Everything you need to know about order processing, delivery, and tracking. 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