FAQ's

What makes Tanoush clothing different from other brands?

Tanoush combines quality fabrics, comfortable fits, and designs you’ll love — all at prices that won’t break the bank.

How do I choose the right size for my order?

Every product page includes a detailed size chart so you can shop with confidence.

What fabrics and materials do you use, and how do I care for them?

We use high-quality, durable fabrics chosen for comfort and style. Care instructions are provided with each product so your clothes last longer.

Do you offer unisex or gender-specific designs?

Our collection includes both gender-specific and versatile unisex designs, perfect for any style preference.

What shipping methods do you offer and how long will delivery take?

We ship across Pakistan through trusted courier partners. Delivery usually takes 3–5 working days after order confirmation.

Do you deliver outside Pakistan?

Not at the moment — but we’re working on it for the future.

Can I update, cancel, or change my order after placing it?

Yes, you can make changes within 12 hours of placing your order by contacting us at contact@tanoush.com or +92 330 7970970.

How can I track my order?

Once shipped, we’ll send you a tracking link via email or whatsapp so you can follow your package’s journey.

What should I do if my order is late, missing, or incomplete?

Contact us immediately via email or phone. We’ll coordinate with our courier partners to resolve the issue quickly.

What is your return and exchange policy?

We accept returns/exchanges only if there’s a mistake or fault on our part. For size exchanges after delivery, customers cover the courier charges.

Are there any products that cannot be returned or exchanged?

Yes — items not eligible for return/exchange include final sale products and damaged items caused by misuse, and worn cloths.

Do you restock sold-out styles?

Popular items are often restocked — follow us on social media or sign up for our newsletter to be the first to know.

If you couldn’t find the specific question in our FAQs, feel free to reach out. Just drop us an email using the contact form below, and we’ll get back to you as soon as possible.