Shipping policy
Order Processing
All orders are processed within 1-2 business days after confirmation. You will receive a confirmation message once your order has been dispatched.
Delivery Time
We deliver across Pakistan through trusted third-party courier services. Standard delivery time is 3-7 business days, depending on your location.
Shipping Charges
Shipping charges (if any) will be shown at checkout. From time to time, we may offer free shipping promotions.
Cash on Delivery (COD)
We currently only offer Cash on Delivery (COD) as our payment method. Please ensure you have the correct amount available at the time of delivery.
Delays
While we strive to deliver your order on time, delays may occur due to courier issues, weather conditions, or unforeseen circumstances. Tanoush is not responsible for delays outside our control.
Order Tracking
Once your order has been shipped, you may receive a tracking number via SMS, WhatsApp, or email (if applicable).
Incorrect Address / Failed Delivery
Please make sure to provide accurate delivery details and incase of mistake you can contact us to make the correction within 12h of the order. Orders with incorrect information or failed delivery attempts may be returned to us, and additional shipping charges may apply for re-delivery.
Contact Us
For questions about your order or shipping, please contact us at:
📱 +92 330 7970970