Privacy policy

At Tanoush, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or make a purchase.

Information We Collect

When you place an order or contact us, we may collect the following information:

  • Name
  • Phone number
  • Email address
  • Shipping address
  • Payment details (Cash on Delivery – no card data is stored)

If you subscribe to our newsletter, we may also collect your email address for marketing updates.

How We Use Your Information

We use the information collected to:

  • Process and deliver your orders
  • Communicate with you about your purchases
  • Respond to your inquiries or support requests
  • Improve our products and services
  • Send promotional offers and updates (only if you subscribe)

Sharing of Information

We do not sell, trade, or rent your personal data to third parties.
However, we may share necessary details (such as your name, phone number, and address) with trusted third-party courier services to complete delivery of your order.

Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience.
We also use third-party tools like Facebook Pixel and TikTok Ads to run marketing campaigns. These tools may collect anonymous data about your browsing activity for ad performance and retargeting.

Data Security

We take reasonable steps to keep your personal information safe and secure. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Request access to your personal data
  • Ask us to update or correct your information
  • Request deletion of your data (where legally possible)
  • Opt-out of marketing emails at any time

Children’s Privacy

Our products are intended for a general audience and not specifically directed towards children under 13. We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: contact@tanoush.com

📱 Phone/WhatsApp: +92 330 7970970